Payment Policy & Methods

Thank you for choosing Govoyage Hospitality Private Limited for your travel needs. We want to ensure a smooth and hassle-free payment process for your bookings. Please find our payment policy outlined below:

  1. Booking Confirmation: Once you finalize the itinerary, we will provide you with the updated availability of all accommodations, activities, and transportation options. To confirm your booking, we require an advance payment of 33% of the total package cost.
  2. Advance Payment: You can secure your booking by paying 33% of the total package cost in advance. This payment will guarantee your reservation for the tour/service.
  3. Balance Payment: The remaining balance must be settled at least 07 days before the scheduled date of commencement of the tour/service. We kindly request you to ensure timely settlement to avoid any inconvenience.
  4. Case-by-Case Payment Consideration: For your convenience, we offer the option to request paying the balance amount (after the initial 33% advance) upon your arrival in Kerala. Such requests will be evaluated on a case-by-case basis, taking into consideration factors such as the type of services booked, availability, and demand for the opted services at that specific time.
  5. Last-Minute Bookings: In the event that the booking is made within 07 days from the date of commencement of the trip, we kindly request you to make the full payment to confirm the tour/service.

We aim to provide you with exceptional travel experiences, and our payment policy is designed to facilitate a seamless booking process. If you have any questions or need further clarification regarding the payment process, feel free to contact our customer support team. We look forward to welcoming you on an unforgettable journey with us.

Payment Methods

We accept all major Credit Cards such as Visa, MasterCard, and American Express. Debit Cards, Net Banking, selected Cash Cards, and wallets are also processed through our secure online payment gateway system. Our website is integrated with reputed payment gateways to ensure the safety of your payments. We implement stringent security measures to protect critical information like Credit Card details, passwords, and personal information.

Your Credit Card/Debit Card will be charged at the time of placing your order. In the event that we are unable to fulfill your order for any reason, a refund will be issued to your account as per the cancellation policy. 

We also offer the option of making a Direct/Online (wire transfer) Cash deposit to our Indian bank account (South Indian Bank Limited). Payments will be processed in INR, and any transaction and currency exchange charges must be borne by the depositor.

  • Account Details: Name: GOVOYAGE HOSPITALITY PRIVATE LIMITED
  • Account Number: 0037073000003324 
  • Bank: South Indian Bank 
  • Branch: Kottayam Main 
  • IFSC Code: SIBL0000037 
  • SWIFT Code: SOININ55037
  • MICR: 686059002